Covid-19 Memorial Malaysia logo, illustration of Covid-19 infected lungs.
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Privacy Policy

This privacy policy ("policy") will help you understand how “The Covid-19 Memorial Malaysia” website ("us", "we", "our") uses and protects the data you provide to us when you visit and access https://c19memorial.my ("website", "service").

We reserve the right to change this policy at any given time. Any updated changes will be reflected when you visit the page.

This Privacy Policy has been drawn up in the English language. In case of discrepancies between the English version of this Privacy Policy and any translation, the English version shall prevail.

What User Data We Collect

We do not collect any data from you without your permission.

If you are creating a memorial message of a loved one who died of Covid-19, we will collect the following:

  • Your name;
  • Your phone number OR email address;
  • Details about your loved one (as per the submission form provided on our website); and
  • Photographs of your loved one.

If you submit a tribute or comment about a loved one, who is memorialised on this website, we will collect the following:

  • Your email address

We are collecting your data for several reasons, namely:

  • To contact you if we have questions about your submission;
  • To verify that you are not a robot;
  • To publish the memorial message; and
  • To alert you when the memorial message is uploaded.

Safeguarding and Securing the Data

We are committed to securing your data and keeping it confidential. We endeavour to prevent data theft, unauthorised access, and disclosure and will safeguard all the information we collect online.

Our Cookie Policy

Once you agree to allow our website to use cookies, you also agree for us to use the data collected such as your online behaviour to analyse web traffic including the web pages you spend the most time on and websites you visit.

The data we collect by using cookies is used to customize our website to your needs.

Please note that cookies do not allow us to gain control of your computer in any way. They are strictly used to monitor the pages you find useful so that we can provide a better experience for you.

You can disable cookies in your internet browser settings.

Links to Other Websites

Our website contains links that lead to other websites. If you click on these links, the volunteers managing “The Covid-19 Memorial Malaysia” is not responsible for your data and privacy protection. This privacy policy does not govern those websites. Make sure to read the privacy policy of those websites.

Restricting the Collection of your Personal Data

If you have already agreed to share your information with us, feel free to contact us via email to change your preferences and we will be more than happy to change this for you.

We will not lease, sell or distribute your personal information to any third parties unless we have your permission. However, we might do so if the law forces us.

Ownership of Material Submitted to Our Website

You own all media and text submitted to us for the purpose of memorialising your loved ones and have the right to request to edit or remove the material from our website. You may do so by emailing us at info@c19memorial.my.

However, we have the right to edit the material for clarity, language and brevity. We also reserve the right to reject submissions (including tributes and comments) that cannot be verified or are inappropriate or malicious.

The material submitted may also be used on our social media channels, including on Twitter, Facebook and Instagram, and may be used by the media in reporting about this website.

We also produce memorials based on information already in the public domain. i.e. those published in the news or on public social media pages. The information is owned by the authors.

If a memorial has been produced of your loved one using this information, but you would like to have it removed, please email us at info@c19memorial.my.

All material published is pre-moderated.